Support
Contact iTreatly
Contact us about your account, billing, purchased service, or a supported tax-workspace question. Do not email unredacted identity or tax documents.
Effective July 19, 2026
Email support
Use the same email associated with your account or Stripe Checkout when asking about an order.
Mailing address
Helpayments LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States
30 N Gould St Ste N
Sheridan, WY 82801
United States
Security reminder
Do not send Social Security numbers, ITINs, passport images, account numbers, or unredacted tax forms by ordinary email. We will provide an approved secure workflow when documents are required.