Terms of Service

iTreatly provides supported U.S. nonresident tax calculations, document organization, filing guidance, filing-software cross-checks, AI-assisted explanations, and ITIN application support described in the selected package.

The workspace does not e-file or submit a tax return to the IRS. You remain responsible for reviewing confirmed inputs, entering information into filing software, signing forms, and submitting any return or application.

The software covers only the residency, income, treaty, and filing scenarios identified as supported in the workspace. Resident returns, dual-status cases, unsupported treaty provisions, complex business income, and other out-of-scope matters may be stopped and referred for professional review.

General software output and AI explanations are informational and are not a substitute for individualized legal or tax advice from a qualified professional.

You agree to provide accurate, complete, and lawful information; confirm every OCR-extracted field; protect your account credentials; use the service only for your own authorized case; and promptly correct information you discover is inaccurate.

You must not upload malicious files, attempt to access another user's information, bypass product limits, reverse engineer protected parts of the service, or use the platform for fraud or unlawful conduct.

AI features may retrieve and explain source material or suggest document fields, but AI does not control the tax amounts displayed by the product. Tax amounts are produced only by deterministic software and still depend on the accuracy of your inputs.

You must review all results before relying on them. The service does not guarantee a refund, tax outcome, ITIN issuance, IRS processing time, or acceptance by third-party filing software.

Prices are presented in U.S. dollars unless otherwise stated. Payment is collected through Stripe. Package access and service delivery begin after successful payment and account activation.

The Refund Policy forms part of these Terms. Chargebacks or payment disputes may suspend access while the matter is reviewed.

We may update supported rules, improve features, correct errors, suspend unsafe activity, or change the service when reasonably necessary. We may discontinue an unsupported feature while preserving obligations for work already purchased.

The service is provided on an "as available" basis to the maximum extent permitted by law. We are not responsible for outcomes caused by inaccurate user data, unsupported facts, changes in law after the applicable product version, third-party filing software, government delays, or service interruptions outside our reasonable control.

To the maximum extent permitted by law, itreatly LLC's aggregate liability arising from a purchased service will not exceed the amount you paid for that service. This limitation does not exclude liability that cannot lawfully be limited.

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules, except where mandatory consumer law requires otherwise.

Questions may be sent to support@itreatly.com or mailed to itreatly LLC, 1710 Keller Parkway #9966, Keller, TX 76248.